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Refund Policy

Note: Please make sure that your order is correct before paying. We guarantee Refund before delivery if we don't have enough supply of your realm. If you wouldn’t like to wait, we will deal with your refund immediately without any delay.

The issuing of refunds and credits shall be at the sole discretion of Gmemo. We reserve the right to resolve any problem you may have before starting the refund process. For assistance please contact us at [email protected].

We may issue refunds under the following conditions:

1. The item you purchased is out of stock. Upon request we will issue an immediate refund.
2. Occasionally we need your assistance in verifying payment information, if you refuse or you do not respond to our request within 5 days, your order will be cancelled and a refund will be issued immediately.
3. If your payment is less than the price listed on our web site, you will be given an opportunity to make full payment. If you refuse or do not respond within 5 days, your order will be cancelled and a refund will be issued immediately.

Refunds will not be issued for the following reasons:

1. You find a cheaper price on another site.
2. You request a refund because you changed your mind and do not want the product after ordering.
3. For any reason other than those listed in “We may issue refunds under the following conditions” outlined above.

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